Our Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we’ve made our returns process simple and straightforward. You can return products within 30 days of receipt, provided they are unused, in their original packaging, and in a resalable condition. To start a return, please contact our customer service team, who will guide you through the steps and provide you with any necessary return labels or instructions. Refunds will be processed to your original payment method within 14 days of receiving the returned items. Please note, return shipping costs may apply unless the item is defective or sent in error. If you have any questions, don’t hesitate to reach out – we’re here to help!
Returns timeframe
To initiate a return, please contact us within 14 days of delivery. We internally aim to process returns within 5-6 days.
Condition of returned items
Items must be returned in the condition you received them, in their original condition.
Refunds and exchanges
We are happy to offer either a refund or an exchange, depending on your preference.
How to initiate a return
Please contact our customer service team to begin the return process.
Contact us
If you have any questions or need assistance, please don't hesitate to contact us.
Need more help?
If you have any further questions or concerns regarding our returns policy, please do not hesitate to reach out to our customer support team. We are here to assist you.